Refund Policy
At Tennzi, we strive to provide the best services and ensure customer satisfaction. However, we understand that there may be circumstances where you need to request a refund. Below is our refund policy, outlining the terms and conditions for refunds.
General Policy:
Refunds are available for services canceled within the specified cancellation window.
Refund requests must be submitted through our official contact channels.
Eligibility for Refunds:
Tennis Coaching and Match Analysis Services:
Full refunds are available for cancellations made at least 48 hours before the scheduled session.
No refunds will be issued for cancellations made within 48 hours of the session.
Guest Posting Services:
Refunds are not available once the writing process has begun or the content has been delivered.
If we are unable to deliver the agreed-upon service due to unforeseen circumstances, a full refund will be issued.
Refund Process:
To request a refund, please fill out contact us form with your order details.
Refunds will be processed within , 7-10 business days after approval.
Non-Refundable Items:
Payments made for completed services.
Missed coaching sessions without prior notice.
Custom or specially requested services where work has already commenced.
Disputes and Resolutions:
If you are dissatisfied with our services, please contact us directly. We are committed to resolving disputes amicably and ensuring a satisfactory outcome.
Changes to Refund Policy:
We reserve the right to update or modify this refund policy at any time. Changes will be effective immediately upon posting on our website.
Contact Information:
For any questions or refund-related inquiries, reach out through contact us form.